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The Data Storage Report - March 1996 Volume 11, Issue 3


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PC LEADERS EXCHANGE MARKET SHARE LEAD AS RETAIL SALES BOOM

Late last month, Computer Intelligence InfoCorp (CII) of La Jolla, Calif. released market share data on the largest PC suppliers. There were some surprises in the latest figures. Overall sales of both desktop and portable personal computers in U.S. retail channels increased 49% in the fourth quarter of 1995 over the fourth quarter of 1994.

The findings are from CII’s StoreBoard Channel Tracking database. It tracks U.S. sales channel performance and trends for computers, printers and software. Within StoreBoard retail channels are Consumer Electronics Stores, PC Superstores and Office Superstores.

One surprise was the collective market share of last year’s leading vendors Packard Bell, Compaq and Apple saw a major decline, from 70% to 56.6% of PC sales. Apple had the largest market share drop in the last quarter of 1995 compared to the same period of 1994, 5.6 percentage points—fully one-third of its 4Q 1994 retail share.

Acer replaced Apple in the third position. The company managed a 12.2% market share in 4Q 1995, up from an 8.9% market share in 4Q 1994. The feat is all the more surprising since Acer used only one of StoreBoard’s three retail channels. Of Acer’s fourth quarter sales 99% went through Consumer Electronics Stores.

Hewlett Packard was another fast-moving vendor. With no presence in the retail channel in 4Q 94, it gained a respectable 7.8% in 4Q 1995, the highest gain of the major vendors. Other up and coming players in this market are Digital Equipment Corporation and NEC, which in the fourth quarter of 1994 together managed less than 1.5% of market share, but in the fourth quarter of 1995 accounted for over 3.9%.

Packard Bell, maintained first place, but grew slower than the PC market as a whole: 24% year-to-year growth, compared to 49% growth for the total retail market. In December 1995, Packard Bell’s grew only 4.7% over December 1994, in comparison to the industry average of 35.1%. By contrast, Compaq enjoyed good growth in the retail channel from 4Q 1994 to 4Q 1995 and retained second place, but fell behind the industry average.

“The top three vendors in retail Packard Bell, Compaq, and Apple all grew more slowly than the rest of the market,” says Matt Sargent, CII’s Industry Analyst for PC Hardware. “These top vendors were well positioned in 1994 and had little competition. But 1995 was different, as other vendors introduced retail-specific models, raising the number of options for consumers and thus the level of competition.”

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YEAR-TO-YEAR RETAIL SALES GROWTH 4Q 1994 TO 4Q 1995
Vendor Growth Rate
Packard Bell 24%
Compaq 32%
Apple -1%
Acer 104%
IBM 48%
Toshiba 110%
Hewlett Packard (N/A)
Other 53%
Total 49%
Source: CII StoreBoard Channel Tracking February 1996

RETAIL MARKET SHARE CHANGES, 4Q 1994 TO 4Q 1995
Vendor 4Q 94 4Q 95 Gain Loss

Share Change

Packard Bell 33.4% 27.9% -5.4 -16.3%
Compaq 19.8% 17.5% -2.2 -11.2%
Apple 16.8% 11.2% -5.6 -33.5%
Acer 8.9% 12.2% 3.3 37.1%
IBM 5.4% 5.4% 0 -0.1%
Toshiba 4.6% 6.5% 1.9 41.0%
Hewlett-Packard 0% 7.8% 7.8 N/A
Other 11.1% 11.4% 0.3 2.7%
Source: CII StoreBoard Channel Tracking
February 1996